A legal disclaimer

At Velocify, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, shop our products, or engage with us on social media.

1. Information We Collect

We collect information to process your orders and provide a seamless shopping experience. This includes:

• Personal Information: Name, shipping address, billing address, email address, and phone number provided during checkout or account creation.

• Payment Information: Payment details (credit card numbers, PayPal accounts) are securely processed by our third-party payment processors. We do not store your full payment information on our servers.

• Device & Usage Data: IP address, browser type, device information, and how you interact with our website (using cookies and analytics tools).

2. How We Use Your Information

We use your data to power your experience with Velocify, specifically to:

• Fulfill, ship, and track your keyboard and keycap orders.

• Provide customer support and handle returns or exchanges.

• Send order updates, tracking information, and promotional newsletters (if you opt-in).

• Improve our website layout, performance, and product offerings based on analytics.

3. How We Share Your Data

We never sell your personal information. We only share data with trusted third parties necessary to run our business, including:

• Shipping Carriers: To deliver your packages (e.g., USPS, UPS, FedEx).

• Payment Processors: To securely handle your transactions.

• E-Commerce & Marketing Platforms: To host our website and run our email/social media marketing campaigns.

4. Cookies and Tracking Tech

We use cookies to keep your shopping cart intact while you browse and to analyze website traffic. You can choose to disable cookies through your browser settings, though it may affect your ability to use certain features on our site.

5. Data Security

We implement standard industry security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please remember that no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you have the right to access, update, or request the deletion of the personal data we hold about you. If you wish to make a request, please contact us at the email below.